Loud Thinking

Posts Tagged ‘Operations’

Why 100 Percent Standard?

In the USA, 99.9 % of quality means:

… One hour of unsafe drinking water per month.

…Two unsafe landings at o’hare airport daily.

…16,000 lost pieces of mail per hour.

…20,000 incorrect drug prescriptions each year.

… 500 incorrect surgical operations performed/week.

…50 newborn babies, dropped at birth by doctors/each day.

…22,000 Cheques deducted frome the wrong account each hour.

… Your heart fails to beat 32,000 times each year.

   OPERATIONS

     Standardised, Simplified, Tightly Controlled, Centrally Planned

     Leaving few decisions

     To the discretions

     of the

     Rank and file Employees.

            World class success can not be achieved with second class operations.