Archive for the ‘My Views’ Category
Loud Thinking May 29, 2015 at 01:26PM
May 29th, 2015 | 
Author: THE MANAGEMENT TIP OF THE DAY: Harvard Business Review
May 29, 2015
The Right Time to Ask for a Raise
Most people make their pitch for a raise at review time, when their bosses are often overwhelmed with the pressure of completing evaluations. Instead, time your request to coincide with changes in your own tasks. You should ask for a raise just before you take on new responsibilities or right after you successfully complete a project. If you’ve just created more value for your company, it’s a great time to say, “Can we share that value?” If you’ve collected evidence about your contributions and have a reasonable target figure in mind, you’re more likely to get what you want. Just make sure to look forward, not backward. You want to highlight your contributions, but then you should pivot to what you hope to tackle next. If your boss doesn’t seem receptive, suggest revisiting the issue in a few months and then get that on his calendar.
Adapted from “How to Ask for a Raise,” by Carolyn O’Hara.
Loud Thinking May 28, 2015 at 06:43PM
THE MANAGEMENT TIP OF THE DAY: Harvard Business Review
May 28, 2015
Ask for More Details If You Get Unfair Feedback
Say your boss gives you feedback that you believe is wrong and unfair. What’s the best way to handle the situation? You don’t want to react immediately and reject it. Act calmly and respectfully. First make sure that you fully understand the feedback.
Ask for more details: “What were the customer’s concerns that you think I failed to see?”
Ask about how this situation could have been better handled: “What would have been a better way to handle that request?” or “How might you have handled it?”
Try to find examples of what went well: “Based on what you’ve heard, were there any positive aspects in the way the customer complaint was handled?”
Probe for any deeper messages: “Do you think that I’m generally not customer-focused enough? Or was it specifically this event that you’re concerned about?”
Adapted from “What To Do When the Boss Gives You Baseless Feedback,” by Jack Zenger and Joseph Folkman.
